CAREER OPPORTUNITIES

JOB TITLE: Support Services Manager
DEPARTMENT: Support Services
FLS STATUS: Exempt
REPORTS TO: Director of Support Services
DATE: March 2018
POSITION SUMMARY (Short summary of the essential purpose of the job):

The Support Services Manager is primarily responsible for overseeing support and advocacy services for prospective and licensed resources families. This individual directly supervises the Foster and Adoptive Family Services (FAFS) Family Advocates who are responsible for assisting resource families in navigating through Division of Child Protection & Permanency (CP&P) policies and procedures. This individual is required to have a strong knowledge of the CP&P standards, policies and procedures and must be able to utilize this knowledge to mediate and help resolve issues between resource families and the Division, as well as to supervise case management conducted by FAFS Family Advocates. The Support Services Manager is responsible for monitoring the support services database, as well as analyzing data and generating reports for FAFS and CP&P.

The above listed job duties are a brief description for this position. The Support Services Manager may be required to perform other tasks that are deemed necessary by the Director of Support Services.

QUALIFICATIONS, KNOWLEDGE SKILL REQUIRED (Minimum education and experience needed to perform the job adequately)

  • Bachelor’s degree in Social Work or related field and 3 years of relevant experience. Master’s degree preferred.
  • Highly organized and detailed-oriented
  • Excellent verbal and written communication skills
  • Has a proven ability to work with and meet tight deadlines
  • Has the ability to manage multiple projects simultaneously
  • Proficient in Microsoft Office with an emphasis on Microsoft Word, Excel and Access
  • Must have a valid Driver’s License and reliable transportation

QUALIFICATIONS, KNOWLEDGE SKILL DESIRED:

    • Knowledge of CP&P policies and procedures
    • Knowledge of statewide programs and services
    • Knowledge of social media

ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties that occupy a major portion of time and importance in the job)

      • Supervises FAFS Family Advocates and maintains a good working relationship with all FAFS staff
      • Provides direction and support to FAFS Family Advocates case management
      • Researches and interprets CP&P standards, policies and procedures to effectively mediate and help resolve issues between resource families and the Division
      • Maintains a limited caseload of resource families
      • Attends meetings with resource parents and CP&P as needed
      • Monitors Apricot database to ensure FAFS Family Advocate records are clear and accurate
      • Handles administrative functions and maintenance in the Apricot database, including updating forms and creating reports
      • Manages all aspects of FAFS’ Heart to Heart Resource Parent Mentoring Program
      • Provides assistance to Director of Support Services with resource parent volunteer program duties
      • Conducts targeted outreach to promote FAFS services and programs, including
        conducting informational presentations as needed
      • Maintains a positive working relationship with external stakeholders, including the Department of Children and Families and other community service providers
      • Develops and implements training for FAFS Family Advocates
      • Conducts FAFS Family Advocates staff performance reviews to include coaching and disciplinary actions when necessary
      • Prepares monthly and quarterly reports for Director of Support Services
      • Handles responsibilities as listed in Director’s Emergency Succession Plan if necessary

ADA SPECIFICATIONS (Physical demands that must be met in order to successfully complete the essential functions of the job)

This position is primarily sedentary and is located in the Foster and Adoptive Family Services office. There may be a minimal amount of lifting up to 20 lbs. While performing the duties of this job, the employee is regularly required to talk or hear, in person and on the telephone. A majority of the day is spent sitting and working at the computer. The employee is occasionally required to stand, walk, sit, and reach above shoulders. This job requires the staff person to work some evenings and weekends.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

FAFS is an equal employment opportunity employer and employs individuals based upon job qualifications regardless of race, color, creed, religion, sex, ancestry, genetic testing, sexual orientation or affectation, age, veteran or military status, national origin, disability, atypical heredity cellular or blood trait or any other protected classification as established by applicable laws.

To apply for this job, visit Careerbuilder.

JOB TITLE: Pathways to Academic and Career Exploration to Success (PACES) Coach
DEPARTMENT: Scholarship
FLS STATUS: Exempt
REPORTS TO: Director of Scholarship
DATE: May 2018
POSITION SUMMARY (Short summary of the essential purpose of the job)

The Pathways to Academic and Career Exploration to Success (PACES) Coach is responsible for supporting youth in foster care, ages 16-21, in their successful transition to and retention in post-secondary education, career technical education and workforce readiness. The PACES Coach will address academic needs for high school students in this population, assist with college and job applications and serve as a support system as these students continue in their adolescent development. Responsibilities include, but are not limited to, maintaining a case load of 25 students, meeting regularly with students and connecting them to appropriate regional education and employment resources, maintaining student records, troubleshooting student difficulties and concerns, building relationships with post-secondary school contacts, employment sector contacts, Child Protection and Permanency (CP&P) caseworkers, adolescent providers and regional school districts, and developing workshops to assist in students’ skill development.
The employee must be able to provide accurate and clear descriptions of all scholarship programs administered by FAFS. This includes answering telephone and email inquiries, as well as conducting presentations as needed.

The above listed job duties are a brief description for this position. The PACES Coach may be required to perform other tasks that are deemed necessary by the Director of Scholarship Programs.

PLEASE SUBMIT SALARY REQUIREMENTS IN YOUR COVER LETTER.

ADA SPECIFICATIONS (Physical demands that must be met in order to successfully complete the essential functions of the job)

This position is sedentary and is located in the Foster and Adoptive Family Services office. There may be a minimal amount of lifting up to 20 lbs. While performing the duties of this job, the employee is regularly required to talk or hear, in person and on the telephone. A majority of the day is spent sitting, working at the computer, driving to respective meetings and engaging in intentional conversations. The employee is occasionally required to stand, walk, sit, and reach above shoulders. This job requires the staff person to work evenings as needed.

QUALIFICATIONS, KNOWLEDGE SKILL REQUIRED (Minimum education and experience needed to perform the job adequately)

        • Master’s degree required in education, school counseling, or a related field
        • Highly organized and detailed-oriented
        • Excellent verbal and written communication skills
        • Knowledge of counseling theories in practice
        • Knowledge of post-secondary education funding and college application process
        • Knowledge of employment readiness skills
        • Manage multiple tasks simultaneously
        • Maintain positive working relationships with others
        • Proficient in Microsoft Office with emphasis on Microsoft Word and Access preferred
        • Must have reliable transportation

QUALIFICATIONS, KNOWLEDGE SKILL DESIRED

        • Experience working with adolescents ages 16-21
        • Knowledge of special education services and resources

ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties that occupy a major portion of time and importance in the job)

        • Facilitate bi-weekly meetings and weekly contacts with adolescents on caseload
        • Participate in group conferences with informal and formal supports to best match student needs with services
        • Assist students in developing academic skills and behaviors that lead to admission and retention in a post-secondary institution, such as guiding conversations on academic progress, financial costs and best-fit
        • Coordinate appropriate educational testing opportunities for student, whether for supplemental instruction, college admissions preparation or standardized testing
        • Advocate for student when supplemental instruction or tutoring is needed and connect student to resources
        • Maintain complete files for all students, including documentation of all communication
        • Establish and maintain a professional relationship with students, providers, education and employment related contacts and the Department of Children and Families
        • Connect students to contacts, such as college retention programs, resources such as the New Jersey Career Assistance Navigator (NJCAN), and professionals on campus to promote engagement
        • Aid in exploratory practices for education and employment options based on career interests or additional education advancement, such as job and/or college fairs
        • Facilitate internships, job shadowing, volunteer or community service options to enhance adolescent’s employment performance
        • Assist student in the completion of applications for postsecondary education programs, financial aid or employment applications
        • Provide opportunities for students to develop skills such as communication, teamwork, networking, critical thinking and professional etiquette
        • Serve as an informational liaison for FAFS scholarship programs
        • Conduct events and presentations to promote scholarship programs, FAFS services, and primarily, the ACES Program model and tools for transitioning adolescents
        • Maintain initiative in professional development by staying aware of statewide and regional trends in youth employment and education best practices

FAFS is an equal employment opportunity employer and employs individuals based upon job qualifications regardless of race, color, creed, religion, sex, ancestry, genetic testing, sexual orientation or affectation, age, veteran or military status, national origin, disability, atypical heredity cellular or blood trait or any other protected classification as established by applicable laws.

To apply, send your cover letter and resume to Director of Scholarship Programs Marjorie Blicharz at mblicharz@fafsonline.org.